Review of the Sanyo HEC-SR1000K Massage Chair Recliner
This review covers the entry level massage chair made by Sanyo, which is model HEC-SR1000K. The SR 1000K massage chair recliner has some of the same features as some of Sanyo's higher end models. Our product review makes an evaluation in 5 separate categories and up to 20 points are awarded in each category. The total points are added up to give an overall rating for the massage chair. Here is our review of the Sanyo SR1000K massage chair recliner.
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: This is an important element, especially for entry level massage chairs. We have tried many entry level chairs that were not comfortable which defeats the purpose of a massage chair. The SR1000K is pretty comfortable to sit in. It has an adjustable head pillow and a plush back pad. The main power button is located on the left side of the chair and can be reached when seated. The leg massager requires you to bend down to flip the foot massage mechanism out. This is the least ergonomic part of the massage recliner. We rate the comfort and ergonomics of the SR 1000 as a 17.
Ease of Use: With so many features being added to today's massage chairs, we find some remote controls overly complex. This can be very frustrating to new users. The chair should be simple to use and intuitive to understand. The Sanyo SR-1000 comes with an advanced remote that has many features. It does take some time to get accustomed to it as a series of buttons may be required to get it to do what you want. We do like the light level indicators which helps you see the intensities. We give the ease of use a 16.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The SR-1000 comes with automatic and manual massage techniques. The automatic massages are named Recovery and Relax. Relax is a soothing type massage and Recovery is more vigorous for after more strenuous activity. The manual massages come with 3 massage techniques but also have two stretching capabilities. The stretching can be used in combination with the 3 massage techniques. The leg rest is capable to massage both the calves and the feet providing virtually a full body massage capability. The SR1000 earns a 17 for its massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out. - 17273
Warranty Coverage & Customer Service: We start with the warranty coverage because this is your long term protection. Massage chairs are complex machines and obtaining sufficient warranty coverage is always advised. Sanyo covers the SR-1000K recliner with the following warranty: You get 3 years coverage for the roller mechanism, 1 year labor coverage, 1 year parts coverage and 1 year in home service coverage. This is a great warranty for an entry level massage chair. Sanyo also has moved to a national call center which has also improved customer service. We rate the warranty coverage and customer service a 19.
Comfort & Ergonomics: This is an important element, especially for entry level massage chairs. We have tried many entry level chairs that were not comfortable which defeats the purpose of a massage chair. The SR1000K is pretty comfortable to sit in. It has an adjustable head pillow and a plush back pad. The main power button is located on the left side of the chair and can be reached when seated. The leg massager requires you to bend down to flip the foot massage mechanism out. This is the least ergonomic part of the massage recliner. We rate the comfort and ergonomics of the SR 1000 as a 17.
Ease of Use: With so many features being added to today's massage chairs, we find some remote controls overly complex. This can be very frustrating to new users. The chair should be simple to use and intuitive to understand. The Sanyo SR-1000 comes with an advanced remote that has many features. It does take some time to get accustomed to it as a series of buttons may be required to get it to do what you want. We do like the light level indicators which helps you see the intensities. We give the ease of use a 16.
Key Features: This massage chair comes with the Sanyo stiffness detector. The stiffness detector uses technology borrowed from lie detectors. The stiffness detector in the SR 1000 can sense tightness in the muscles of the body and other points of stress. The user holds the side of the remote and the chair can detect these areas of stiffness. The chair will then target these areas for relief. The other interesting feature is the shape sensor. The shape sensor takes a measurement of the position of the shoulders. The chair then identifies where the shoulders are at and adjusts the massage accordingly. The rollers width will then become less when it gets to your shoulders and for your neck area. These are some advanced electronic features that are unique to Sanyo. We give a rating of 18 for key features.
Massage Therapy: The SR-1000 comes with automatic and manual massage techniques. The automatic massages are named Recovery and Relax. Relax is a soothing type massage and Recovery is more vigorous for after more strenuous activity. The manual massages come with 3 massage techniques but also have two stretching capabilities. The stretching can be used in combination with the 3 massage techniques. The leg rest is capable to massage both the calves and the feet providing virtually a full body massage capability. The SR1000 earns a 17 for its massage therapy.
So how does the Sanyo SR1000K rate overall? In our review it gets an 87/100 points. We like the warranty and that gives you confidence that it will last. The electronic features are interesting, but they seem to be at the expense of more massage treatments. There are only 2 automatic programs, which seem a bit light compared to other massage chairs. The look of the chair is a little different, because the main power is located on the side. The aesthetics are nice otherwise. This is an interesting massage chair and is worth checking out. - 17273
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