Product Review for the Sanyo DR7700 Massage Chair
If you are looking for a massage chair, then finding relevant information regarding potential shiatsu chair candidates is important. Reviews and evaluations can point out the relevant aspects of each product. To assist potential purchaser researching massage chairs, we evaluate 5 key categories which include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. Each category is worth up to 20 points. All points are added up to give a total score based on the 5 categories. A disciplined, systematic approach takes out bias and presents facts. We review the Luxury range of $4,000 to $5,000 and feature the Sanyo HEC-DR7700K massage chair.
Warranty & Customer Service: Warranty and customer service come from the company that makes the massage chair. A warranty protects the customer and customer service must rectify issues one may have. With the HEC-DR7700K, Sanyo covers 3 years on the roller mechanism, 1 year on parts, 1 year labor and 1 year in-home service. In most cases, Sanyo has 1 year covering shipping. Sanyo covers the roller mechanism for 3 years, but other parts and labor is only 1 year. Sanyo forces the customer to purchase an extended warranty for additional protection that other manufacturers already. On the customer service side, Sanyo overall is available 24/7 and has average competence and average turnaround times. The Sanyo HEC-DR7700K is a 14 in Warranty & Customer Service.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Sanyo DR7700K is well padded and the chair back comfortable. The detachable head pillow is designed well to support the head. The seat is average to sit in and the armrests are plush. Unfortunately, the footrest cannot be adjusted which limits the chair to shorter individuals. Taller people feel some restriction with the footrest. Overall Rating for Sanyo DR7700K for comfort and ergonomics is 15.
East of Use: With the advance of electronics, the controls and features can just be overwhelming unless you work for NASA or JPL. Sanyo has made the controller fairly simple to use compared to what is out there. There are 4 automatic programs where one can select and just sit back and relax. There is one button to take you to Zero Gravity which is nice. A side panel contains many manual controls with basic controls for the massage techniques and the lower body air system. The sub-remote allows the chair to be raised or lowered and has the stiffness detector built in. Our rating in this category is 19.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and Zero Gravity. Zero Gravity is a leaned back position where the pressure from your body evenly distributed across your back and your knees are above your heart. The GK Rollers are jointed massage heads that push outward from the chair back and can grip your shoulders. The most impressive feature is the GK rollers as they bring a third dimension into the robotic massage world. The sensation of the rollers coming over the top of your shoulders is an important advance in massage chair technology. The massaging capabilities of the Sanyo HEC-DR7700K are solid. Our rating in this category is 18.
Massage Therapy: The Sanyo HEC-DR7700K has both automatic and manual massage settings. Sanyo incorporates 4 full body automatic courses, 4 manual massage courses, and 5 massage speed settings for a total combination of 83 manual massage courses. The manual massage techniques include Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo has some stretching capabilities for the lower body and has 24 airbags of coverage. The airbags have projections to perform shiatsu acupressure massage. There is a good variety of massage therapy techniques in this massage lounger. The Sanyo HEC-DR7700K is a 19 in Massage Therapy.
How does the Sanyo HEC-DR7700K rate? Overall, our rating of the Sanyo is an 85/100. The technology of the massages for both the back and the lower body are solid and thorough. The controls are easy to use and intuitive. The main drawbacks with this Sanyo shiatsu massage chair are first it has a weak warranty for the price of the chair. Second, the footrest cannot be adjusted, which limits the size of who can use the chair. Comfort is important because the massage helps one to relax. All in all, this is a solid chair with many interesting and novel features. You will not be disappointed. - 17273
Warranty & Customer Service: Warranty and customer service come from the company that makes the massage chair. A warranty protects the customer and customer service must rectify issues one may have. With the HEC-DR7700K, Sanyo covers 3 years on the roller mechanism, 1 year on parts, 1 year labor and 1 year in-home service. In most cases, Sanyo has 1 year covering shipping. Sanyo covers the roller mechanism for 3 years, but other parts and labor is only 1 year. Sanyo forces the customer to purchase an extended warranty for additional protection that other manufacturers already. On the customer service side, Sanyo overall is available 24/7 and has average competence and average turnaround times. The Sanyo HEC-DR7700K is a 14 in Warranty & Customer Service.
Comfort & Ergonomics: Massage chair recliners should fit the body and be comfortable to site on. The Sanyo DR7700K is well padded and the chair back comfortable. The detachable head pillow is designed well to support the head. The seat is average to sit in and the armrests are plush. Unfortunately, the footrest cannot be adjusted which limits the chair to shorter individuals. Taller people feel some restriction with the footrest. Overall Rating for Sanyo DR7700K for comfort and ergonomics is 15.
East of Use: With the advance of electronics, the controls and features can just be overwhelming unless you work for NASA or JPL. Sanyo has made the controller fairly simple to use compared to what is out there. There are 4 automatic programs where one can select and just sit back and relax. There is one button to take you to Zero Gravity which is nice. A side panel contains many manual controls with basic controls for the massage techniques and the lower body air system. The sub-remote allows the chair to be raised or lowered and has the stiffness detector built in. Our rating in this category is 19.
Key Features: The most prominent features of the Sanyo HEC-DR7700K are the GK Rollers and Zero Gravity. Zero Gravity is a leaned back position where the pressure from your body evenly distributed across your back and your knees are above your heart. The GK Rollers are jointed massage heads that push outward from the chair back and can grip your shoulders. The most impressive feature is the GK rollers as they bring a third dimension into the robotic massage world. The sensation of the rollers coming over the top of your shoulders is an important advance in massage chair technology. The massaging capabilities of the Sanyo HEC-DR7700K are solid. Our rating in this category is 18.
Massage Therapy: The Sanyo HEC-DR7700K has both automatic and manual massage settings. Sanyo incorporates 4 full body automatic courses, 4 manual massage courses, and 5 massage speed settings for a total combination of 83 manual massage courses. The manual massage techniques include Shiatsu, Kneading, Tapping, and Kneading & Tapping. Sanyo has some stretching capabilities for the lower body and has 24 airbags of coverage. The airbags have projections to perform shiatsu acupressure massage. There is a good variety of massage therapy techniques in this massage lounger. The Sanyo HEC-DR7700K is a 19 in Massage Therapy.
How does the Sanyo HEC-DR7700K rate? Overall, our rating of the Sanyo is an 85/100. The technology of the massages for both the back and the lower body are solid and thorough. The controls are easy to use and intuitive. The main drawbacks with this Sanyo shiatsu massage chair are first it has a weak warranty for the price of the chair. Second, the footrest cannot be adjusted, which limits the size of who can use the chair. Comfort is important because the massage helps one to relax. All in all, this is a solid chair with many interesting and novel features. You will not be disappointed. - 17273
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