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Wednesday, February 18, 2009

The Ins and Outs of Dinner Reservation

By Doug Schlette

People love to dine at restaurants. Some do it once a week, some once a month, some even every day. Restaurant lunches are common in the working world. Dinner out is common for some working families and in some industries where constant schmoozing happens. Many times there are tables open when people walk in the door. But sometimes a dinner reservation is needed in order to be seated. Those without the reservation can be left on the outside looking in, or at least going to a fast food place for their meal.

Particularly weekends and evenings, many restaurants accept reservations. Reservations are sometimes needed months in advance. Some are so special that even having a reservation is amazing. Can you imagine food so good that people would wait months to eat it? For some it's the thing to do.

When making a reservation only make it for the number of people you're sure will attend, and make it in advance of the planned night out. As mentioned, some restaurants are in high demand. Waiting too long can mean missing out on a chance to enjoy a meal there on a particular day. It might also mean a small table can be had, so fewer people can join you. Keep in mind that making reservations too far in advance can result in a lot of no shows and wasted space at the table. Restaurants don't like this. The result could be the restaurant not being willing to let you reserve next time.

Sometimes the customers do the wrong thing when it comes to reservations. On the flip side some restaurants aren't so good at respecting these plans. Someone makes a reservation for 7:30PM but isn't given a table until 10PM. Restaurants that do this too often find themselves losing customers. However, it's expected at some higher end or exclusive places. The arrogance of making people wait, even when they called months in advance to make plans, is part of the atmosphere of such establishments. Many people will pay well for the experience of being treated like trash.

Some companies have sprung up that manage reservations for a number of restaurants. Many of these are on the Internet and have a lot of positive feedback. A man wrote that he booked a reservation online only to arrive to find it had not been received. The restaurant set up a special table for his group and let him eat for free.

When it's time for a good meal, a dinner reservation can feel special. That is if the restaurant honors them. For those that don't, don't take it sitting down. Don't return, and let your friends know not to patronize that establishment. - 17273

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